NeighborWorks America was charged with designing and running a program to help people avoid foreclosure and eviction. Known as the Housing Counseling Stability Program, the program provided stability to thousands of individuals and families in the wake of economic fallout from COVID-19.

In today’s landscape, where it can be challenging to purchase a home, it is critical for bankers to better understand their communities – and the changes taking place in those communities. It’s critical not only for those hoping to affordably purchase a new home, but good business for banks. Understanding local needs and fostering trust are essential for building lasting relationships with your customers. These strategies also drive customer financial stability and growth and are critical as banks enter new markets and build responsive products.