Course Details

ML322vc Streamlining Operations for Greater Sustainability

This course equips nonprofit professionals with the tools and mindset needed to drive operational efficiency and sustainability. Participants will learn to identify and eliminate waste, document and improve processes, and enhance the customer experience. Through hands-on exercises, you’ll explore techniques like the 5 Whys, value stream mapping, and performance measurement. The course emphasizes collaboration across all levels of staff and provides practical strategies for fostering a culture of continuous improvement. Ideal for managers and leaders committed to streamlining operations and achieving greater impact. 

Course Type: Faculty-led

Course Length: 4 weeks online. Live sessions are 1.5 hours weekly

 

Not all courses listed are currently offered. To explore available offerings or learn more about bringing a course to your organization, email [email protected]. To see what courses are currently being offered via our learning platform, visit learn.neighborworks.org.